AV Tech
6 month contract + possible extensions
Onsite in Arlington
Qualifications
• Experience: 5+ years (or 3 years with an advanced degree) in technology customer support, emphasizing technical infrastructure and exponential technologies.
• Technical Proficiency: Hands-on expertise in troubleshooting AV integrated technologies and repairing computer systems.
• Technology Skills: Direct experience with diverse technologies, such as networking, Windows, Apple iOS, Crestron systems, collaboration tools, AR/VR systems, and other in-room technologies.
• Communication Excellence: Possess executive presence coupled with strong written and oral presentation skills.
Preferred:
• Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or equivalent educations or professional experience and/or qualifications
• Background in audio/visual and technical innovation methodologies
• Experience in the development of operational procedures, and an aptitude to develop performance measures to quantify service performance
• Experience supporting C-suite executives with technical and strategic needs of the business
• Ability to follow standards, processes, and procedures within the scope
• Ability to effectively communicate in both written and verbal formats to leadership, clients, and vendors
• Experience in exponential technology applications, data analysis and visualization, or other technical expertise
• Experience fostering a cooperative team environment, and viewed as a “team player” who understands the culture and how to be effective in it
• Energy, Resources, and Industrials industry familiarity (e.g. Oil, Gas, Chemicals, Power, Utilities, Renewables, Manufacturing and/or Construction, etc.)
• Demonstrates a client-service attitude and aptitude
Day-to-Day:
• Provide AV support to conference rooms, prepare conference rooms for upcoming presentations, perform post-conference check for conference room, present company supplied briefing materials using installed or company furnished audio-visual equipment, display company supplied briefings via PowerPoint, video tape, overhead viewgraphs, and audio tape
• Maintain and operate a wide variety of VTC equipment to include cameras, microphones, audio and video playback, recording, and duplication devices
• Conduct routine operational tests and fault isolation on AV/VTC systems and equipment
• Reserve, schedule, and set up audio visual equipment as required
• Coordinate requirements with the company and distant-end, using the appropriate software to update reservations database
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