Virtual Cruise Reservationist (Entry Level) Job at Sterling Consulting Solutions, Inc., United States

aGtxYm4wbmp6LzN4WWtMckJwWGcyNDh1NkE9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Cruise Reservationist (Entry Level)

Location: Remote

Job Responsibilities:

  • Cruise Bookings: Manage cruise bookings, ensuring accuracy and efficiency in reservations while providing exceptional customer service to guests.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

WesleyLife

CNA Certified Nursing Assistant- 3rd Shift Job at WesleyLife

 ...Typical Day for a Certified Nursing Assistant (CNA) with Hearthstone/The Cottages: Assist...  ...care. Current Openings: 3rd Shift (10:45pm-7:15am) Full-Time What Youll...  ...Evening Shift: Additional $3.00/hr Night Shift: Additional $4.00/hr Weekends: Additional... 

Kid Spark Education

Director of Marketing & Communications Job at Kid Spark Education

 ...POSITION OVERVIEW Reports to: Executive Director Employment Type: Full time (40+ hours per week) Location: In-office in Webb...  .... POSITION SUMMARY The Director of Marketing & Communications is responsible for increasing awareness of Kid Sparks products... 

TRITECH Communications Inc.

Senior Project Manager - Audio Visual Job at TRITECH Communications Inc.

 ...OneSource business model provides clients with a single source for the design, installation and maintenance of large / complex Audio Visual, Communications, PoE Lighting and Security Systems. Our corporate headquarters is located in Garden City, NY and the company operates... 

St. Anthony Health & Rehabilitation

MDS Coordinator - Registered Nurse Job at St. Anthony Health & Rehabilitation

 ...location. The primary purpose of this position is to conduct and coordinate the development and completion of the resident assessment in...  ...the development and completion of the Minimum Data Set (MDS) assessment in accordance with current rules, regulations, and... 

LVI Associates

Audio Visual Design Engineer Job at LVI Associates

 ...Job Title: Audio Visual Design Engineer Location: Illinois, North Eastern Chicago, USA Salary: Competitive, based on experience Employment Type: Full-time, Permanent Industry: Audio Visual / Technology Services About the Role An industry-leading...