Job Description

What's the opportunity?

The Corporate Financial Planning and Analysis (Corp FP&A) team at Intercom is responsible for Intercom’s P&L and Cash Flow planning, forecasting, reporting, and analysis. The work that the Corp FP&A team leads is crucial and a key part of Intercom achieving its growth objectives. The team leads cross-functional efforts on our capital allocation plans and brings insights to performance improvement throughout the year.

The Sr. Analyst will lead consolidated P&L and Cash Flow forecasting and reporting. This is a highly visible role which will work closely with Finance Leadership and cross-functional business partners. This role will report directly to Corporate FP&A Manager and will be located in San Francisco where the rest of the team sits.

The ideal candidate is highly analytical and proactive, with a strong executive presence to influence and work cross-functionally, and is comfortable with operational details and results-driven approach.

This is a great opportunity to impact the trajectory of a quickly growing company. Apply if you are hungry to take ownership over your work and excited by what Intercom is trying to achieve.

What will I be doing?

• Establish world class monthly, quarterly, and annual P&L and Cash Flow reporting and forecasting processes.
• Through deep analytics and critical thinking help establish FP&A as an insights powerhouse with our business partners.
• Set the standard across FP&A for high quality Executive and Board communications.
• Improve FP&A data, models, and processes to drive forecasting accuracy and continually reduce the margin of error.
• Own financial forecasting software platform for FP&A.
• Help mature the FP&A function to become proactive, predictive and insight-oriented, enabling our business leaders to make strategic decisions and grow our business.
• Work hand-in-hand with FP&A leadership to establish trust with business partners and elevate the role of FP&A at Intercom.

What skills do I need?

• 1-2+ years of relevant experience in FP&A.
• Annual planning experience, preferably at a high-tech or enterprise software company.
• Comfortable working closely and building relationships with C-Level Executives.
• Comfortable with writing Executive and Board quality slide decks.
• Experienced in building P&L, Balance Sheet, and Cash Flow models.
• Comfortable with data and ambiguity; able to both delve into the details and operational tactics, and engage meaningfully on the big picture or overall strategy.
• Able to understand complex business drivers, produce high-quality analytics, develop insights and communicate clearly and succinctly to different audiences.
• Highly adept in Google Sheets, Excel and Google Slides, as well as financial planning tools (e.g., Adaptive, Anaplan, Pigment).
• Prior experience in FP&A required; Accounting, Management Consulting or Banking experience preferred.

Benefits

We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

• Competitive salary and meaningful equity.
• Comprehensive medical, dental, and vision coverage.
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy.
• Paid Parental Leave Program.
• 401k plan & match.
• In-office bicycle storage.
• Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.

The base salary range for candidates within the San Francisco Bay Area is $129,500 - $150,500 . Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

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