**Purpose:**
Contributes to store profitability by ensuring KPIs for a defined area within the store are met or exceeded. The core expectations include coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience.
**Knowledge, Capabilities and Experience:**
* Must possess and consistently exhibit the competencies relative to the position.
* Skilled in operating personal computers, POS systems, and various software packages including MS office.
* Ability to learn and adapt quickly in a fast paced environment.
* Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
* Ability to operate independently and with discretion, and work effectively under pressure.
* Demonstrates an inspirational attitude that contributes to a positive team environment.
* Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
* Well developed ability to speak, read, comprehend, and write English
* Ability to maintain reliable and consistent attendance and punctuality.
* While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
**Physical Requirements:**
* While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
* The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
* Must be 18 years or older.
**Qualifications:**
* High school diploma or general education degree (GED)
* Minimum 12 months experience working in a sports/fashion customer & commercial focused retail environment.
* Advanced selling experience and comprehensive product, retail and industry understanding as well as supervisory experience.
* Must be available to work 9pm-5am
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Job Title: Retail Team Leader - Hershey 0109 Location: Hershey
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