Job Description

Basic Function:

Assist the Business Office Director and/or Executive Director in areas pertaining to the day to day operations of the business office.

Duties and Responsibilities:

• Greet visitors.


• Answer incoming calls in a professional manner and determine purpose of call and transfer call.


• Take and deliver messages.


• Responsible for ensuring all guests, vendors and families sign in and out of facility.
  


• Mail sorting, distribution and forwarding of mail
  


• Collection of guest meal money
  


• Creating and copying of resident/facility memos and flyers as needed
  


• Provide general administrative and clerical support including scanning, faxing and copying to management.


• Schedule appointments for the residents
  


• Generate reports and other documents.


• Maintain front desk procedures including contact information, directions and frequently asked questions.


• Prepare and modify documents including correspondence, reports, drafts, memos and emails.


• Scheduling of beauty shop appointments


• Mail sorting, distribution and forwarding mail


• Responsible for keeping accurate log of resident face sheet


• Responsible for keeping accurate and up to date census roster and FOS


• Distributing a copy of the census roster to each department head


• Directing resident concerns to appropriate Department Heads


• Typing, filing and miscellaneous copying as requested

Requirements:

• Must have at least 2 years clerical experience


• Computer and software skills


• Ability to prioritize given tasks and work efficiently towards completing them.


• Must have good verbal and written communication skills.


• Must have great organizational skills.


• Must have great customer service and interpersonal skills.

Benefits:

• Health insurance


• Dental insurance


• Vision insurance


• Paid time off

Pay Range:

$10.00 - 12.00

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