Job Description
Spooky Nook Sports is seeking a Membership Sales Manager who is responsible for overseeing and managing the Personal Trainers. This position is responsible for selling memberships, personal training, team training, and small group training.
This role is 80% Sales, and 20% operations. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a full-time team member of the Nook, you will enjoy:
- Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
- Affordable and comprehensive Medical, Dental, and Vision benefits
- Competitive PTO package
- Paid holidays
- 401k program
- 35% discount on food and beverage purchases, including the Forklift and Palate restaurant
- 35% discount on all Nook apparel
- Free child care (3-hour increments)
- Discounts on academy team programs, birthday parties, personal training, event space rental, and more!
- Local business discounts
Essential Job Functions - Recruitment, hiring, and training of personal trainers.
- Determine and implement strategies to ensure the personal training team meetings their productivity goals.
- Work closely with the Membership Team to schedule and implement strategy sessions and properly onboard new members.
- Guaranteeing solid floor trainer service to our members.
- Continual development of the personal training staff on through sales and technique development.
- Ensure facility cleanliness and tidiness by ensuring all trainers take responsibility in facility and equipment maintenance.
- Responsible for member retention through outstanding training performance and effective communication
- Completes all administrative, scheduling and payroll tasks for programs and lessons.
- Network with outside organizations to build team training and membership based programs.
- Update and manage the Nook's Sports Performance social media presence
- Other duties as assigned
Basic Qualifications - 3+ years Personal Training Sales experience with demonstrated success rate
- Must hold a current nationally accredited personal training certification (example: ACE, AFAA, ACSM, NASM, or NSPA)
- Current CPR/AED certification
- Must have a motivating personality with passion for helping others, self-improvement, a professional and polite appearance and demeanor
- Must be 21 years of age or older
- Must have dependable transportation to and from work
- Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
- Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
- Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
- Authorized to work in the United States
Preferred Qualifications - A. or B.S. in Exercise Science, Physical Education, Kinesiology or related field
- Master's degree, with an emphasis in Exercise Science, Exercise Physiology
- 2+ years management experience with demonstrated success rate
- Sports background (college, semi-pro or former professional)
- Demonstrated excellent oral and written communication skills and strong interpersonal skills.
- Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
- Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
- Ability to remain flexible in order to adapt to changing work environments.
- Ability to recruit, hire and develop successful sports performance training staff per company expectations.
- Ability to create revenue projections for programs and activities and manage expenses.
- Experience with social media
- Highly dependable with a history of consistent attendance and punctuality
- Self-starting and motivated with the ability to work independently and take initiative.
- Ability to multi-task and balance multiple projects/duties at once
- Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
- Integrity: Trustworthy and honest; takes accountability when appropriate
- Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
- Ability to remain calm in tense or stressful situations
- Integrity to safeguard confidential information
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
- Experience communicating with individuals of diverse demographics
- Demeanor to remain calm in tense or stressful situations
- Initiative to work efficiently with minimal supervision
Working Conditions - Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
- Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 50 lbs occasionally.
- Noise Level: The noise level in this environment is typically variable.
- Work schedule: The work schedule may fluctuate to include evenings, weekends, and holidays.
Job Tags
Holiday work, Full time, Local area, Flexible hours, Afternoon shift,