Job Description

• Manage the client's global fleet of Windows PCs and Android using Microsoft Intune, MS Graph, and AWS Workspaces for VDI.



• Manage macOS and iOS devices using Jamf Pro, AutoPkg, Munki



• Ensure endpoints comply with regulatory requirements (e.g., FedRAMP, NIST, STIG) and maintain client configuration and security compliance standards.



• Deploy and update applications, configurations, settings, and scripts to all endpoints, addressing vulnerabilities as they arise.



• Collaborate with BT teams to automate provisioning, deprovisioning, integrations, and support processes for endpoints.



• Design, build, document, and support ongoing automation in endpoint deployment and management, iterating on deployment solutions.



• Serve as an escalation point for the global IT support team and work closely with the security team to enforce endpoint security models and best practices, including logical integrations into cloud-based directories, IdPs, and identity masters.

• Senior-level MDM expertise (e.g., Intune, Jamf or other MDM).



• VDI experience with industry-standard solutions (AWS Workspaces, Azure Virtual Desktop, Windows 365).



• Expert level proficiency in scripting and automation, including experience with automation tools like Packer, Jenkins, Chef, Chocolatey, Winget, PSADT, Okta Workflows, SSM.



• GitOps knowledge, Merge requests, commits, peer reviews should all be familiar territory.



• Knowledge of AWS, including Workspaces, Systems Manager, and Directory Services.



• Understanding of endpoint hardening best practices, CIS Benchmarks, and experience with SAML authentication and federation workflows.



• Strong communication skills with the ability to produce technical documentation, generate reports, and define metrics.



• Proven experience in administering and supporting internal and external applications and systems.

Plus:

• Proficient in bash, Python, Go, or other scripting languages.



• Experience integrating SaaS and management systems with the Okta platform.



• Relevant IT industry certifications (Okta, ITIL, GPCE, MCSA, MCITP, or MCTS) are a plus.



• Experience with Federal requirements and FedRAMP compliance.



• A can-do attitude, bringing solutions to the table.

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