Job Description

Job Description

Job Description

Salary: Internship

SkillBridge Internship Opportunity: Network Field Support Technician at PEAKE

What is a SkillBridge Internship?

The SkillBridge program is a Department of Defense (DoD) initiative that allows active-duty service members to gain civilian work experience during their last 180 days of service . Participants continue to receive their military pay and benefits while training with an industry partner, helping them smoothly transition into the civilian workforce.

Who We Are

PEAKE is a dynamic small business dedicated to excellence, innovation, and integrity . We value fresh perspectives and continuous growth. If youre eager to apply your technical skills and customer service expertise in a fast-paced networking environment , this opportunity is for you!

Why Choose a SkillBridge Internship at PEAKE?

- No cost to service members You keep receiving full military pay and benefits .
- Real-world experience Hands-on work in networking, troubleshooting, and customer support .
- Career transition support Potential full-time employment opportunities post-internship.
- Security clearance sponsorship We support your DoD clearance process , making you more competitive in the job market.

What We're Looking For

Were seeking a motivated Network Field Support Technician to install, maintain, and troubleshoot networking and communication systems. This role is ideal for transitioning service members with 24 years of hands-on experience , supporting tier 1 and tier 2 customers in a technical environment.

What Youll Do

Installation & Setup:

• Perform cabling, racking, stacking, and power setups for networking equipment.
• Install, cable, and configure Cisco/Ubiquiti routers and switches in mobile command vehicles .

Troubleshooting & Support:

• Diagnose and resolve network issues with routers, switches, and satellite connections .
• Assist customers with troubleshooting LEO & GEO satellite connections and internal network issues.
• Configure and support network devices from vendors such as Cisco, Ubiquiti, Cradlepoint, and Grandstream .

Customer Service:

• Provide clear and timely technical support with a customer-first approach.
• Guide end users through basic configuration changes and answer common technical questions.

Documentation & Reporting:

• Maintain up-to-date records of network configurations and troubleshooting procedures.
• Write concise reports on service calls and technical resolutions for internal tracking.

What Youll Need to Succeed

Technical Skills:

• Hands-on experience with Cisco and Ubiquiti networking equipment .
• Familiarity with cabling, racking, stacking, and power setups .
• Basic troubleshooting skills for network systems and satellite communications .

Customer Focus:

• Strong interpersonal skills and the ability to explain technical information clearly .
• A proactive approach to solving customer issues and ensuring satisfaction.

Foundational Knowledge:

• High School Diploma required ; relevant technical certifications (such as CCNA) are a plus .
• Basic computer proficiency ( MS Office, networking tools ).

Additional Qualifications:

• U.S. Citizenship required .
• Ability to obtain and maintain a DoD security clearance (sponsorship available).
• Willingness to learn and develop further technical expertise .

Physical & Travel Requirements

• Ability to assemble/disassemble equipment , sit or stand for extended periods, climb ladders, and lift up to 50 pounds .
• Willingness to travel to customer sites ( approximately 25% travel ).

How to Apply

If youre within 180 days of transitioning from active duty and are interested in gaining valuable experience in the IT/networking field , apply today!

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