Job Description

Job Description

Job Description

This position supports University Glen and The Duo Apartments in University Place, WA. There are 195 total units between these two properties. Please visit their respective websites below to learn more about the properties.
University Glen
The Duo

Who We Are:  

11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture. 

We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Come join us in shaping exceptional living spaces for all! 

Discover more at about us and our communities at

Position Summary 

In this role, you will report to the Property Manager and partner with them to ensure apartment homes and facilities are maintained to 11Residential's quality standards. You will be the leader for all maintenance related activities and projects at your dedicated site. You will also leverage your knowledge and expertise to train and develop other maintenance team members when applicable. 

What You’ll be Doing 

• Supervise and schedule maintenance activities for the community. 

• Determine weekly service request and apartment make-ready schedules.   

• Work closely with the Property Manager and communicate when apartments are ready to be shown.

• Periodically check the progress of each maintenance team member.  

• Complete or support the completion of all repairs, replacements, and necessary updates for apartments to be occupied. 

• Confirm all trash from apartments is cleaned out before, during and after make-ready activities. 

• Regularly inspect equipment and make recommendations for any repairs or replacements.

• Conduct one-on-one training with employees that may need to polish current skills or wish to learn new skills.   

• Coordinate, schedule, and respond to service requests for occupied apartments.  

• Periodically complete written property safety audits.  

• Order supplies and manage maintenance budget.  

• Provide input to Property Manager in determining needs for next fiscal year’s budget.  

• Other duties as assigned.  
  

Education and Qualifications  

• 4+ years of experience in multifamily property maintenance, facility maintenance, or another related field is required.

• Must be able to troubleshoot and repair plumbing systems, electronic systems, appliances, HVAC, pool and spa equipment or any other systems at the dedicated community.

• An EPA Type II or EPA Universal license is preferred.  

• A Valid driver’s license is required. 

• Available to be on a rotating on-call schedule for emergencies outside of normal working hours. 
• High School Diploma/GED required.

Compensation 

• The compensation range for this position is $32 to $35 per hour.

• In addition to the base pay, this role offers exciting opportunities for performance-driven bonuses. Join us on this exciting journey where your hard work and dedication are not only valued but also rewarded.  

• Individual placement within the compensation range will vary based on factors including candidate experience, skills, and location. 

Benefits 

• Medical, dental, and vision insurance coverages. 

• Health savings account. 

• 401(k) with a 4% company match. 

• 30% Employee Rental Discount. 

• Mileage Stipend for travelling positions.

• Paid Time Off – Vacation, Sick, and Paid Holidays. 

• Exciting growth and development opportunities. 

Physical Requirements 

To successfully perform the essential functions of this job, the employee must be able to: 

• Lift, push, and pull up to 100 pounds. 

• Walk the properties several times daily, up to 10 miles a day. 

• Walk on uneven surfaces and climb several flights of stairs on a regular basis. 

• Visually and audibly observe and detect signs of emergency. 

• Sit, stand, reach, bend, and stoop for extended periods of time. 

• Use standard maintenance equipment. 

• Speaking and expressing or exchanging ideas by means of written and spoken word. 

• Convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. 

The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.  

EEO Statement  

11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. 

You must be able to pass a pre-employment background check and a drug screen. 

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Hourly pay, Holiday work,

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