Job Description

WHAT: Head of Operations (US) WHEN: ASAP REPORTS TO: Managing Director, KERB Ventures LOCATION: Based in the San Francisco Bay Area and available to travel SALARY: $150,000 HOURS: Full-time Job Description Company Overview Saluhall (‘Market Hall’ in Swedish) is a collaboration between KERB x INGKA (the urban franchisee of IKEA). As the first step for this new collaboration, KERB delivered and now operates a 25,000 sq ft food hall on Market Street in San Francisco. KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses. We run brilliant street food markets, workshops, consultancy, bars, a food hall in Central London and have developed a growing, successful corporate catering company, KERB Events Limited. We are a food-obsessed and people-first company who believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the KERB up. Role Description As the US Head of Operations within KERB Ventures, you will oversee the operations of our US expansion. KERB started life in the UK and has expanded operations internationally into Copenhagen and San Francisco in 2024. 2025 is going to be a HUGE year at KERB seeing us launch our 2nd flagship location in Berlin, Germany and further US expansion across our white-label collaboration projects. Reporting directly to the Managing Director of KERB Ventures, this is a high-impact role where your expertise will shape the operations and performance of our growing US footprint. You’ll oversee existing operations at our San Francisco (Saluhall) location and drive the successful operation of our new site in Oakland. Responsibilities Oversee the performance of KERB’s US food hall offering and future expansion Managing and guiding venue management teams to achieve financial goals and KPIs Assisting the Managing Director of KERB Ventures in managing the relationships between all parties in the US, including business partners, management teams, landlords, vendors, clients, etc. Negotiating legal agreements with suppliers, vendors, and contractors, with assistance from KERB UK. Designing and implementing systems to facilitate our expansion Oversight of and accountability for all commercial and compliance activities across current and future food hall locations Working closely with the Managing Director of KERB Ventures to collaborate with current and future investors, alongside other stakeholders Monitoring industry and local trends to propose and implement actions ensuring venues remain profitable and relevant Preparing regular reports on various performance areas to share with relevant teams and stakeholders Coach, mentor, and guide all General Managers of each site and central management team by holding regular meetings and one-on-ones Collaborate with the London HQ People team to develop and execute recruitment, onboarding, training, culture, and L&D projects for new site openings Requirements and skills Based in the San Francisco Bay Area and comfortable frequently travelling between sites as required An experienced operator (preferably within California), with extensive experience in the hospitality sector with a track record of driving businesses through major periods of growth Well versed in the legalities (licensing, food safety, H&S etc.) of opening & operating large, complex hospitality venues Experience of building high performing, people-centric teams Great financial acumen, experienced in managing multiple P&L accounts Valid passport with no restrictions on USA & EU/UK travel Diversity & Inclusion As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process. #J-18808-Ljbffr KERB Food Ltd

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