Front Waiter/Server Assistant Job at Tao Group Hospitality, Crane Club - NY, New York, NY

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  • Tao Group Hospitality, Crane Club - NY
  • New York, NY

Job Description

Job Details

Front Waiter/Server Assistant - New YorkCrane Club New York - 85 10th Ave, New York, NY 10011

Job Description

Acclaimed industry veterans Chef Melissa Rodriguez, Jeff Katz and Tao Group Hospitality join forces to introduce a new restaurant in West Chelsea. Opening Fall 2024!


Tao Group Hospitality offers competitive benefits for all full-time team members such as:

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Program with Employer Match
  • Life and Disability Insurance Plans
  • Ancillary Insurance Plans
  • Mental Health Support and Services
  • Fertility & Family Forming Support and Resources
  • Pet Insurance
  • Employee Discounts
  • TAO Savings Marketplace
  • Time off and much more!


The Front Waiter/Server Assistant assists Captains in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.


ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Anticipate and accommodate the needs of the guests.
  • Maintain the general cleanliness and orderliness of the tables.
  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.
  • Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.
  • Clears and resets tables, and cleans table area, including banquettes, during service.
  • Helps ensure guest satisfaction through active participation in service.
  • Maintain general cleanliness of stations and the entire venue.
  • Complies with Department of Health and company sanitation standards.
  • Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:
    • Responsible for making sure all tables and chairs/banquettes are clean and free of debris
    • Sets tables with proper settings
    • Wipes down chairs, tables, and banquettes
    • Stocks side-stations with prescribed supplies
    • Performs opening side-work as prescribed
    • Performs closing side-work as prescribed
  • Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
  • Reports all breakage, and damage of equipment or furniture immediately to management.
  • Attends and participates in daily pre-service meetings.
  • Attends and participates in any training sessions or departmental meetings.
  • Learn by listening, observing other team members, and sharing knowledge while leading by example.
  • Portrays a positive and professional attitude.
  • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
  • Works as part of a team and provides help and support to all fellow team members.
  • Assist and/ or complete additional tasks as assigned.


TRAINING REQUIREMENTS:

  • Tao Group Hospitality in-venue front waiter training


SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE


The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Ability to write and verbally communicate
  • Must have good positive energy throughout the day
  • Must be able to print legibly for team members, management, and guests to read
  • Must be able to kneel, bend, and stand for extended periods of time
  • Must be able to move quickly
  • Must be able to push and lift up to 50 lbs.
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Exposure to cleaning materials
  • Exposure to hot kitchen elements or cleaning materials.
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co- workers in a professional, courteous manner
  • Ability to maintain confidentiality
  • Ability to handle a fast-paced, busy, and somewhat stressful environment

Job Tags

Holiday work, Full time, Immediate start, Shift work, Afternoon shift,

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