Customer Service Representative Job at Kelly Services, Delphi, IN

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  • Kelly Services
  • Delphi, IN

Job Description

Hello from Kelly Services! We are looking for a Customer Representative to work at an Insurance Agency in Delphi, Indiana.

Hours: Monday-Friday 8:30AM-5:00PM

Pay: 18/hr.

Temp to Hire

Skills:

• Education - High School Diploma required. Some college preferred.

• Licensing – Property & Casualty preferred but not required

• Technical Skills – Must be able to type at least 50 words per minute and have at least 1 year of PC experience working with Windows based products such as Word, Excel and Outlook. Database experience is helpful.

• Special Skills – Detail oriented. Team player. Professional.

• Special Considerations – Bilingual a plus, operations/administrative background required.

Duties:

• Ensure all endorsements/policy changes are processed on a timely basis (goal of same day)

• Underwrite endorsements/policy changes

• Rate endorsements/policy changes

• Data entry as needed to process endorsements/policy changes

• Process correspondence for various information requests related to endorsement/policy changes (additional information, second requests for missing items etc.)

• Assist team members with processing of new and renewal business transactions, as needed

• Various other duties as requested by management

• Answer customer service/underwriting related phone calls from producers

• Assist clients with website and procedural questions

• Transfer accounting related calls (payments, past dues, deposits, etc.) to the accounting department

• Transfer sales-related calls (questions on coverage's, quotes, etc.) to sales department

If this sounds like a good fit for you and you meet requirements

Please send current resume to tiff508@kellyservices.com

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Job Tags

Holiday work, Temporary work, Local area, Monday to Friday,

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