Job Description

Job Description

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Operations Manager at Feldco (Wausau, WI)

Are you ready to lead a high-performing team at a company that has been recognized as a top workplace 10 times? Feldco Windows, Siding, & Doors, the nation's #1 replacement window, door, and siding company, is looking for a dynamic, results-driven Regional Operations Manager to take charge in Wausau, WI. This is your chance to shape the future of our operations while being part of an expanding, award-winning company that’s changing the home improvement industry.

Key Responsibilities:

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• Ensure all customer contract requirements are thoroughly documented and executed to not just meet but exceed expectations
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• Leverage Feldco’s cutting-edge CRM to manage contracts, appointments, and customer delight programs while optimizing productivity, inventory, and space.
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• Identify and implement opportunities for efficiency improvements using the latest technology and innovations
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• Create a safe, secure, and positive work environment, overseeing performance reviews and staff development with a focus on growth and succession planning.
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• Ensure employees follow standard operating procedures and that company policies are clearly communicated and enforced.
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• Manage staffing levels and ensure associates and installers are equipped with the tools and materials they need to succeed every day.
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• Operate within the agreed budget while coordinating performance measurements and aligning processes with customer and company goals.
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• Oversee daily and weekly workload planning and forecasting, ensuring the right resources are in place to meet demand
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Position Requirements & Qualifications:

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• Industry Expertise: Previous experience in home improvement or construction, where you’ve sharpened your skills and understanding of the field.
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• Proven Leadership: At least 2+ years of management experience, where you’ve successfully led teams and driven results.
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• Organizational Excellence: A master at staying organized, you can efficiently manage multiple priorities while solving problems with ease.
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Why Join Feldco?

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• Leadership: Join the #1 replacement window, door, and siding company in America! Be part of a company that leads and reshapes the home improvement industry.
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• Growth: We’ve grown over four times in the past few years and are expanding into new markets, offering incredible opportunities for advancement.
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• Advancement: We prioritize promoting from within—many team members have recently stepped into senior management roles. We also provide external training to help you grow.
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• Job Security: Feldco is financially strong and committed to enhancing employee benefits and support.
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• Professionalism: Be part of a company focused on quality, innovation, and building industry-leading operations.
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• Teamwork: Work in a collaborative, supportive environment where we help each other succeed and put customers first.
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• Benefits: Enjoy medical, dental, vision, life insurance, disability coverage, 401K, and paid time off.
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