Job Description

Job Description

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Operations Manager at Feldco (Madison, WI)

Are you ready to lead a high-performing team at a company that specializes in windows, siding, and door replacement? Feldco Windows, Siding, & Doors, the nation’s leading home renewal company, is seeking a driven Regional Operations Manager in Madison, WI . This is your opportunity to impact our operations at an award-winning, growing company dedicated to transforming homes.

Key Responsibilities:

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• Ensure customer contracts are fully documented and completed to exceed expectations.
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• Utilize Feldco’s advanced CRM to manage contracts, appointments, and customer satisfaction programs, maximizing productivity and inventory.
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• Drive operational efficiency through technology and innovative practices.
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• Foster a safe, positive work environment with a focus on employee development and succession planning.
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• Ensure compliance with company policies and standard operating procedures.
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• Oversee staffing, tools, and materials to meet daily operational needs.
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• Manage budgets and performance metrics aligned with customer and company goals.
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• Lead daily and weekly workload planning to ensure resources meet demand.
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Position Requirements & Qualifications:

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• Industry Expertise: Experience in home improvement, particularly in window, siding, or door replacement.
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• Proven Leadership: 2+ years of management experience with a track record of team success.
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• Organizational Skills: Strong ability to prioritize and handle multiple tasks efficiently.
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Why Join Feldco?

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• Industry Leader: Join the nation’s #1 company for window, siding, and door replacement.
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• Growth: We’re expanding into new markets with exciting opportunities for advancement.
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• Advancement: We prioritize promoting from within and provide external training for professional growth.
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• Job Security: Feldco is financially stable and committed to employee benefits and support.
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• Teamwork: Work in a team-driven, customer-focused setting.
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• Benefits: Enjoy comprehensive medical, dental, vision, life insurance, 401K, and paid time off.
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