Job Description

Please note: This position requires full-time on-site availability in SALTILLO COAH. MEX. (NOT A REMOTE POSITION) The Immigration Case Interviewer is focused on supporting individuals through the immigration application process. This critical role involves conducting in-depth interviews, collecting detailed narratives, and collaborating closely with our writing team to prepare compelling personal statements and declarations. Ideal candidates will bring a blend of investigative skills, empathy, and exceptional communication abilities to help clients navigate their journeys with confidence and dignity. Responsibilities: • Perform thorough video and phone interviews with clients to gather essential information supporting their immigration applications. • Accurately document all collected data in our electronic case management system and utilize various online platforms for efficient case processing. • Direct clients on the subsequent steps in their application process, ensuring they understand their journey and feel supported throughout. • Work closely with our team to verify facts and ensure all documentation meets the necessary legal standards and accurately represents the client's story. • Actively contribute to meetings, offering insights and updates on client intakes and progress. • Assist with various tasks as needed, demonstrating flexibility and a willingness to contribute to the team's success. Qualifications: Full-time on-site availability in SALTILLO, COAH. MEX. • Bilingual proficiency in English and Spanish. • Demonstrated ability to articulate complex narratives clearly and persuasively. Experience in writing, interviewing, or similar fields is required, with samples of work (published or unpublished) preferred. • A background in counseling or psychology is highly valued, particularly skills in empathetic communication and understanding diverse client backgrounds. • Experience or skills in journalism, investigative reporting, or a similar field are a plus, with the ability to critically evaluate information and construct factual, coherent narratives. • Familiarity with case management software, and databases, and proficiency in standard office software is essential. • Strong empathy, cultural sensitivity, and the ability to build trust and rapport with clients from diverse backgrounds. • Excellent critical reading and thinking skills, capable of analyzing documents and statements to identify key information and inconsistencies. • A commitment to personal and professional growth, with a willingness to embrace challenges and learn from feedback. PLEASE SUBMIT YOUR RESUME IN ENGLISH About Company: DYADlaw, P.C. - a fast-growing law firm passionate about helping immigrants with their legal status and defining their American Dreams is looking for its next team player.

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Full time,

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