Job Description
Please note: This position requires full-time on-site availability in SALTILLO COAH. MEX. (NOT A REMOTE POSITION)
The Immigration Case Interviewer is focused on supporting individuals through the immigration application process. This critical role involves conducting in-depth interviews, collecting detailed narratives, and collaborating closely with our writing team to prepare compelling personal statements and declarations. Ideal candidates will bring a blend of investigative skills, empathy, and exceptional communication abilities to help clients navigate their journeys with confidence and dignity.
Responsibilities:
• Perform thorough video and phone interviews with clients to gather essential information supporting their immigration applications.
• Accurately document all collected data in our electronic case management system and utilize various online platforms for efficient case processing.
• Direct clients on the subsequent steps in their application process, ensuring they understand their journey and feel supported throughout.
• Work closely with our team to verify facts and ensure all documentation meets the necessary legal standards and accurately represents the client's story.
• Actively contribute to meetings, offering insights and updates on client intakes and progress.
• Assist with various tasks as needed, demonstrating flexibility and a willingness to contribute to the team's success.
Qualifications:
Full-time on-site availability in SALTILLO, COAH. MEX.
• Bilingual proficiency in English and Spanish.
• Demonstrated ability to articulate complex narratives clearly and persuasively. Experience in writing, interviewing, or similar fields is required, with samples of work (published or unpublished) preferred.
• A background in counseling or psychology is highly valued, particularly skills in empathetic communication and understanding diverse client backgrounds.
• Experience or skills in journalism, investigative reporting, or a similar field are a plus, with the ability to critically evaluate information and construct factual, coherent narratives.
• Familiarity with case management software, and databases, and proficiency in standard office software is essential.
• Strong empathy, cultural sensitivity, and the ability to build trust and rapport with clients from diverse backgrounds.
• Excellent critical reading and thinking skills, capable of analyzing documents and statements to identify key information and inconsistencies.
• A commitment to personal and professional growth, with a willingness to embrace challenges and learn from feedback.
PLEASE SUBMIT YOUR RESUME IN ENGLISH
About Company:
DYADlaw, P.C. - a fast-growing law firm passionate about helping immigrants with their legal status and defining their American Dreams is looking for its next team player.
Job Tags
Full time,
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