Job Description

Position Summary
The position is responsible for the Enterprise Risk Management program of the Credit Union. This includes collaboration with the CEO, Board of Directors, and senior leadership to ensure management of the Credit Union’s risk tolerance and appetite, in alignment with the Credit Union’s strategic objectives. The Chief Risk Officer monitors the internal and external business environment to predict and analyze risk outcomes and must possess the ability to communicate effectively, think strategically, take strong initiative, as well as have excellent management/leadership skills, and a strong business acumen.

GreenState Culture
At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members, and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.

This position is 100% onsite at our Financial Center in North Liberty, IA.

Essential Duties and Responsibilities
Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

• Adheres to the Credit Union's core values and Service Standards in conducting the Credit Union’s mission and vision.
• Demonstrates teamwork in interactions and in the completion of duties and responsibilities.
• Ensures confidentiality of member and staff information.
• Plays a vital role in enriching the community by participating in community service organizations, speaking engagements, and/or Credit Union sponsored events on an annual basis.
• Adheres to legal requirements and internal policies.
• Responsible for development and ongoing oversight of the credit union Enterprise Risk Management (ERM) framework and program, including buildout and maintenance of the three lines of defense model as well as identifying, measuring, managing, reporting, and governing the risks faced by the Credit Union.
• Protect and champion the ethical integrity of the Credit Union internally and externally.
• Promotes a “culture of compliance” across the Credit Union, with a focus on internal controls as well as encouraging self-reporting. Works in tandem with Training for Credit Union risk/compliance training needs for staff, management, and Board of Directors.
• Responsible for credit analysis and reporting including the review of the organization’s loan portfolio on a continuing basis to evaluate and anticipate risk, risk conditions, and risk tolerance.
• Reviews and recommends lending policy and guidelines that balance the lending and growth goals of the Credit Union with appropriate risk tolerance, considering the current and forecasted economic, regulatory, consumer, and commercial environment.
• Understands Credit Union business objectives and helps balance risks by developing and leading strategy to promote the Credit Union goals.
• Monitors portfolio delinquency and charge-off rates to adequately manage loan portfolio risk and impact. Ensures that lending policies and guidelines reflect the current risk tolerance levels; forecasts future delinquency and charge-off impacts based upon analysis of loan portfolio, economic, and other factors.
• Manage the design and implementation of compliance activities across the Credit Union.
• Implement a system of quality assurance as required to meet regulatory and credit union requirements, assurance of documentation, policy conformance, and maintain exception reporting.
• Ensure documentation and business practices for loan and deposit products comply with internal policies and guidelines, state and/or federal regulations.
• Oversees the collections activities for the Credit Union, ensuring efficient and effective processes, metrics, and alignment with internal policies and guidelines as well as industry rules and regulations.
• Build and establish a cohesive risk data governance model that assesses risk across business, technology, and compliance landscape. Educates and advocates a culture of informed risk-taking and utilization of advanced risk management strategies via training and coaching.
• Partners with the Chief Financial Officer and Lending product leaders to establish financial metrics and effectively price the loan portfolio.
• Partners with the Chief Financial Officer to ensure appropriate monitoring, reporting, and management of financial risks of the Credit Union.
• Partners with the Chief Information Officer regarding cybersecurity, data privacy, and third-party risks to identify and manage potential areas of vulnerability.
• Partners with the SVP/Corporate Oversight to ensure alignment with Internal and External Audit as well as with the Audit/Risk Management Committee.
• Works cooperatively with both internal and external stakeholders in delivering of duties and ensuring the Credit Union has a best-in-class Risk Management framework and operations.
• Keeps up to date with changes to laws, rules, and regulations. Advises departments of changes in a timely manner and ensures changes are implemented within required timelines.
• Responds to inquiries from regulatory agencies, members, and the business community.

Job Requirements/Expectations

• Education: Bachelor’s Degree in a related field. Master’s degree is preferred.
• Prior Enterprise Risk Management (ERM) experience is required.
• Prior experience as a senior Compliance/Risk Officer with financial institution > $10B in assets. Experience leading across the $10B threshold is preferred.
• Minimum of 15 years’ experience and demonstrated success in credit risk management, loan portfolio analysis, and forecasting.
• Advanced knowledge of credit union regulatory compliance and operational requirements, including depository regulations, mortgage lending regulations, state and federal consumer lending and debt collection rules, regulations, and laws. CUCE or similar designation preferred.
• Strong operations and management skills. Ability to effectively select and manage vendor relationships.
• Experience working with Board of Directors and Committees such as but not limited to presenting information and facilitating collaborative discussion around risk and compliance.
• Strong networking and interpersonal communication skills. Ability to make key contributions to strategy and support executive decision-making with analytical abilities specifically around risk and reward.
• Able to provide outstanding service to internal departments and stakeholders in a demanding environment and work collaboratively across all levels.
• Must have ability to prioritize workload, manage multiple projects, and be able to work with operations to streamline processes to optimize efficiency, compliance, and the consumer experience.
• Ability to effectively consult with internal business units and assist external examiners or regulatory agencies.
• Must be bondable.

Reporting Relationship
Reports to the Audit and Risk Management Committee (A/RM), and internally to the President and Chief Executive Officer.

Supervisory Responsibilities
This position is responsible for the supervision of the SVP/Compliance and Risk, EVP/Credit Officer, Security and Safety Officer, SVP/Account Resolutions, and other positions added as the Credit Union continues to build out the Enterprise Risk Management program.

Equal Opportunity Employment Statement
GreenState Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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