Job Description

Change Culture and Leadership Director

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key responsibilities include:

• Engage with stakeholders companywide to understand and advise on their objectives and problems.
• Support the delivery of benefits from transformational programs or projects, managing the change landscape and supporting benefit realization.
• Build and maintain effective communications with key stakeholders, cross functional leaders and project team members.
• Work with the relevant business area in helping to identify other areas of transformation opportunity within the same project or business area.
• Coach senior leaders and managers on role-modelling and behaviours when sponsoring / leading transformation programmes.
• Support programs through the production of playbooks, change impact assessments, stakeholder matrixes and other supporting collateral.
• Lead workshops and training sessions, either in-person or remote that include elements of change management theory.
• Support knowledge management efforts with clients and within the team.
• Preferably have previous experience in one or more relevant areas [e.g., Operating Model Design, Process Design & Optimization, Change Management & Communications].
• Support building out of the change management capabilities across JLL in order to enable more streamlined and effective project delivery across JLL.

Sound like you? To apply you need to be / have:

The Candidate

The successful candidate will combine the ability to lead multiple teams/workstreams with change management skills and prior experience delivering the benefits of transformational change.

The candidate needs a demonstrable and highly commercial mind-set, strong financial acumen in addition to excellent listening and communication skills. A logical, structured approach to problem solving and common sense are key.

Experience

• Professional experience, ideally with a top-tier consulting firm and/or with a firm with a well-established transformation agenda.
• Direct experience of major global business transformation projects.
• Excellent analytical and program management skills are essential.
• Commercially and financially astute, comfortable with company P&L and, ideally, also balance sheet.
• Diverse industry and functional backgrounds gained through consulting or elsewhere.
• Understanding of or exposure to global real estate markets preferred but not essential.
• Ability to effectively design, gain alignment and successfully execute significant transformation change initiatives from project start to finish.

Change/Leadership Skills

• Leadership Skills: exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organisation.
• Influencing and teamwork: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others.
• Change Management Skills: Has a good understanding of change management theory and application, for example, using the Prosci framework.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Drives to fix the ultimate root causes to drive sustainable change.
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach.

Behavioural Competencies

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture.
• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive.
• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.
• Business first - Focuses on customers and clients, business/financial acumen, JLL first.
• Inspire - Inspire others, creates vision and strategy, energizes others.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Location:

On-site – Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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