Job Description

Sign-on Bonus available! Department: UPC Peer Support Walk-In Clinic FTE: 1.00 Full Time Shift: Days Position Summary: Provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. Support community activities that address specific goals in the following areas: Independent living, Learning, Housing, Wellness, Socialization, Education, Employment, and Recreation. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include Pediatric, Adolescent, Adult and Geriatric age groups. Detailed responsibilities: * EDUCATION - Assist and encourage the development of skills in activities of daily living, interpersonal coping, socialization, & community functioning * PATIENT CARE - Assist in obtaining financial and medical benefits/entitlements; facilitate the maintenance of safe, affordable, & stable housing * PATIENT CARE - Assist w/identification and resolution of developmental, familial, social, educational, and/or work-readiness concerns, issues, and problems * PATIENT CARE - Offer information and resources about patient mental condition; serve as a mentor to promote recovery and resiliency and instill hope * EDUCATION - Teach symptom monitoring, symptom management, and relapse prevention skills; provide information about co-occurring illnesses * EDUCATION - Teach skills classes to clients * PATIENT CARE - Assist individual to develop a working knowledge of their medication and discuss concerns about medication regimen * PATIENT CARE - Assist in the development of self-motivational skills for adhering to prescribed medication regimen; encourage individual to identify what symptoms might emerge if s/he does not take medication as prescribed * SERVICE PLAN - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals to include a recovery/resiliency management plan, crisis management plan and advanced directives concerning the individual’s behavioral healthcare * COORDINATION - Assist coordinating services and resources to help the individual gain access to necessary rehabilitative, medical and other services * SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments * ASSESSMENT -Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals. Conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs * CRISIS INTERVENTION - Assess, support and intervene in crisis situations, including use of individual crisis management plans that recognize the early signs of crisis/relapse and the use of natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services * DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files * STATISTICS - Maintain and report applicable statistics regarding programs and client services * DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops * PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols * PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes * PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk * PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner * PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right" Qualifications Education: Essential: * High School or GED Equivalent Experience: Essential: Nonessential: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Credentials: Essential: * CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days * Certified Peer Specialist recognized in State of NM * Valid New Mexico Driver's License * UNM Vehicle Operator's Permit w/in 60 days Physical Conditions: Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work. Working conditions: Essential: * Med Haz: Dirt, dust, fumes, odors, bad weather, noise * Subject to random alcohol and substance testing Department: Behavioral and Mental Health

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