Job Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Job Description
PURPOSE:
- Support the company strategy at a regional level
- Build and maintain a strategic approach regarding our Procurement & Service Provider utilization and development across the region
SUMMARY DESCRIPTION:
- Develop and execute a Service Provider strategy focusing on procurement and building capacity for the Region that supports the business needs.
- Promote effective relationships with our Service Providers and collaborate with the various teams at District level to ensure alignment and compliance.
KEY RESPONSIBILITIES:
- Understand the local and regional market as to develop and execute a carrier onboarding tactical strategy
- Promote positive and trusting relationship with Carrier base
- Carrier development: constantly assess Carrier base for onboarding new and/or facilitate removal of carriers
- Understand ground transportation business for adequate Carrier Lane selections in accordance with local needs and opportunities
- Support branches with any Carrier escalations that may occur from a commercial or operations stand-point
- Develop Procurement strategy with the goal to track the Product's buying trend and maintained records regarding Service Provider rates
- Ability to effectively negotiate attractive pricing leveraging regional volumes
- Develop lane management programs to effectively reduce overall transportation costs
- Timely provide feedback to Service Providers on pricing/rates
- As applicable, participate in the monthly / quarterly evaluations with service providers
Business Development Support
- Collaborate with Product, Services, Sales and Account Management teams as support is requested
- Engage with North America branches as to increase their level of ground transportation knowledge within our Region & collaborate with the usage of strategic Service Providers for key-business into our Region
- Collaborate with Regional Transcon Manager, Services and other Products to assess on-going items, alignment, projects or needed support as determined
Communication
- Timely response to all branches and/or Service Providers inquiries
- Active communication and periodic meetings with Regional Product Managers and Local Product Managers to monitor alignment and collaborate on any business needs
- Weekly/Monthly data capture on relevant metrics that support the regional strategy (Service Provider usage, volume, trade lanes, rate behavior, etc.)
- Quarterly reviews with Regional Vice President & Director to provide summary on region's performance, goal tracker and/or support needed from their end
Systems and Tools
- Develop basic-level knowledge of Expeditors systems
- Develop expert-level knowledge of Scout bidding platform
- Good knowledge of Office Software
Qualifications
Qualifications and Requirements
Skills, Experience, and Education
- 5 years’ experience working in supply chain management, logistics or related field
- Bachelor’s degree or higher with training or relevant experience in supply chain management, logistics and trade compliance
- Understand routing and effective modes of transportation
- In depth knowledge of approved carrier base
- Minimum four years Expeditors experience
- Ability to create/write and articulate business plans at an executive level · Knowledge of required Expeditors operating systems as well as available tools in Microsoft package that supports task assessment, data analysis, process mapping, etc.
- Demonstrated customer service skills and proven interpersonal skills
- Excellent oral and written communication skills
- Bilingual: English and Spanish
Culture
- Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
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Job Tags
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