Job Description

Job Description

Job Description

Description:

All employees are expected to arrive at work prior to the start of their shift and be ready to begin working when clocked in. All employees should be able to lift to 40lbs unassisted and be able to be on their feet for an extended length of time. The individual should be able to bend, stretch, reach overhead, and crouch on a regular basis to perform tasks. Groom assistant will be exposed to bad odors, body fluids, chemicals, etc. The following list includes some but not all the responsibilities assigned to a groom assistant:

• Preparation of equipment, cages, etc. for starting the grooming day
• Trimming nails
• Brushing teeth
• Trimming paw pads
• Brushing and de-matting pets
• Expressing anal glands
• Wet pet, lubricate eyes, lather face with tearless shampoo, clean under eyes thoroughly
• Lather feet, then legs, and finally body
• Rinse fully before conditioning (if needed)
• If furminating- leave this product on for 5-10 minutes before rinsing extremely well
• Thoroughly towel dry
• Blow off excess water
• Kennel dry or blow dry completely until no dampness is felt
• Brush and comb completely until no tangles are present
• Assist in pet restraint during grooming when needed
• Ensure the security of groom patients in their kennels. Walk patients outside at least once daily, and offer fresh water on a regular basis
• Prescheduling future appointments for groom patients at intervals recommended by groomer
• Coordinating with medical staff to ensure pets receiving medical care while in for grooming are attended to in a timely manor
• Preparing groom report cards for the groomer
• Utilizing computer software to verify preventative care is up to date and notifying owner if any care is recommended during their visit when confirming. Transferring calls to medical staff when needed to further elaborate recommendations when needed.
• Confirming groom appointments
• Checking in groom patients for service
• Follow the instruction of the groomer and medical staff.

In addition to groom duties the groom assistant will assist with the upkeep of laundry, ensure the sanitation of all surfaces in the groom room, and assist as needed at the request of doctors, nurses, or management. The groom assistant is expected to adhere to all aspects of the employee handbook, drug-free workplace policy, and attendance policy.

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