Job Description

JOB SUMMARY: To facilitate the logistics related to Norwegian Cruise Line Holding's theatrical artistic production operation. Facilitate the process of sourcing and hiring new and returning creative members, their yearly assignments, onboarding, ongoing training, and development. Assist in working with creative teams to ensure consistency across NCLH as well as maintaining original intent and integrity of show content.

DUTIES & RESPONSIBILITIES:

• Facilitate quality control of Creative Studios productions, including teaching consistency and maintaining artistic integrity.
• Assist in the sourcing, hiring, onboarding, and assembling of the creative contractor teams for Norwegian Cruise Line, Regent Seven Seas Cruises and Oceania Cruises productions.
• Disseminate updated policies and procedures to the Install Creatives and ensure implementation.
• Develop and train creative teams in Tampa and liaise with the Operations department regarding feedback of cast members and creative team members.
• Organize orientation meetings with each creative team member on Studio Day and pre-install expectations meeting as required.
• Perform weekly check-ins with new hires, discussing challenges, pitfalls, and training. Perform periodic in-studio observation of rehearsal process.
• Action any concerns regarding team dynamic, progress, meeting objectives, or other challenges. Attend all assigned production meetings as Artistic representative. Action/escalate pertinent topics as required.
• Read and review all assigned production reports for regular onboard operations as well as Tampa processes, distilling and flagging important action items to management.
• Facilitate cast installs/remounts where needed and assist in ensuring creative teams are scheduled correctly and efficiently. Provide audit support to onboard installs as needed to facilitate content quality assurance and training for newer creatives .
• Facilitate the upkeep of show content archives across all relevant platforms.
• Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Liberal Arts or Theatre, or any equivalent combination of education and/or relevant work experience

EXPERIENCE:

Minimum 3 years' experience in the entertainment industry including at least 2 years in artistic theatrical production. Cruise industry theatrical entertainment experience preferred.

COMPETENCIES/SKILLS:

• Able to balance different personalities and unify a group.
• Strong interpersonal skills necessary to effectively communicate with performers, creative partners, producing partners, executives, and shipboard management.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills preferred.
• Strong ability to multi-task and shift priorities frequently as necessary.
• Excellent written and verbal communication skills.
• Ability to work independently.
• Strong time management, planning and execution/implementation skills.
• Knowledge of cruise ship entertainment operations and ability to effectively support cruise ship entertainment production.
• Strong proficiency with Microsoft Office programs with emphasis on Outlook, Word and Excel.
• Familiarity with Stage Write Software required.
• Ability to travel at least 30% onboard ships and other locations as needed.

To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

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