ADMIN ASSISTANT - F&B Hotel Hershey- Hershey You are here: / ADMIN ASSISTANT - F&B Hotel Hershey- Hershey | | ADMIN ASSISTANT F&B Hotel Hershey Location: The Hotel Hershey **Job Description:**
This position provides support for the Hotel Team in tracking and responding to Social Media in a timely and effective manner. In addition the position will provide diversified administrative and secretarial support to the Food & Beverage team.
**Job Functions** (Items marked with an asterisk are essential functions of this position):
* Monitor all Hotel social media and respond/ communicate to guest comments both positive and negative after consulting with the appropriate Manager/ Director including PR department when necessary.*
* Support content creation, monitoring and measurement/analytics duties for The Hotel Hershey Facebook page.*
* Greet all guests that enter the Executive Office in a professional courteous manner, this also includes answering telephone calls to the Executive Office.
* Track all donation requests, present to the donation committee and communicate to the requester in a timely manner. *
* Responsible for performing administrative duties for the Food & Beverage Director. Administrative Duties include mail, compose and type response letters, filing, copying documents, maintaining trace file for VIP Guests and Returning Guests.*
* Create MS Word documents and MS Excel spreadsheets as needed by management. Assist in tracking data and information contained in the created documents.*
* Monitor and order supplies, materials and other resources for Food & Beverage Division.*
* Support Dining Reservations Supervisor with printing restaurant menus.
* Perform other duties as assigned.
**Basic Qualifications:**
* Minimum of 2 years of related experience.
* Associates degree
+ 4 years of experience may be considered without degree
* Industry Experience Hospitality/Tourism
* 18 years of age or older.
* Must have a valid Drivers' License
**Additional Qualifications:**
* Skilled in the use of Microsoft Office applications, including Excel and Word.
**Physical Demands & Working Conditions**
* While performing the duties of this job, the employee is required to:
* Finger Dexterity
* Sitting Constant (>67%)
* Standing Occasional (<33%)
* Walking Occasional (<33%)
* This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.
* This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
* This job regularly requires verbal communication of detailed information to others either by phone or in person.
* Must be able to speak and read the English language.
* Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).
**Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.**
**Hershey Entertainment & Resorts is an Equal Opportunity Employer**
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